FLAT RATE SHIPPING $20.00* 📦Excludes Basins FLAT RATE SHIPPING $20.00* 📦Excludes Basins

Warranty Policy

Warranty Policy Tapware

  • Limited lifetime warranty against all casting defects and porosity
  • 10-year warranty against cartridge, aerator and valve defects
  • 5-year warranty on surface finishes
  • 2 years warranty on washer and seals

Warranty Policy Cabinetry Hardware

  • Anodized colour coating
  • 2-year warranty on surface finishes*

Warranty Policy Basin 

Our basins come with a 10 Year warranty however, does not cover the following:

  • Accidents, physical abuse, or misuse
  • Damage from excessive heat
  • Breakage not due to a manufacturing defect in the material
  • Improper care and maintenance
  • Unauthorized alterations or repairs of any Ms Wila Interiors product
  • Design flaws or defects originating from the customer's design


For further information, please see our T&C or other policy.

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